Created finetuning LLM used by telcos for customer data segmentation and management

How Graphcore x Pienso earned the CogX Innovation Award for NLP

Custom Model Development

GenAI

ML Engineering

Product

Pienso

A software platform of interconnected AI tools.

🔒 Confidential client

LOCATION

United States

size

INDUSTRY

SaaS

DEPARTMENT

Product Development

case study by

AI Hive

Led by an award-winning Cog X AI expert.

The Challenge

Enablement for non-technical users.

The Solution

Developed a finetuning for a GenAl product – a no-code platform that enables anyone to turn text data into insights, even users without prior coding experience.

Impact

Enabled non-tech stakeholders in telco to automate workflows using enterprise-grade LLM-powered no code tools, processing 10M daily queries.
Paved the way for Graphcore x Pienso Cog X Award for Best Innovation in NLP.

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